“The user becomes the fundamental point in all of this. A technology can be potentially perfect and
very useful but, if people do not accept it, each effort is useless and it goes out of use. It is necessary to
keep in mind how much the user is willing to accept an IoT system and to what extent he wants to
interface with it.
We would like to focus on this last point, the concept of “user acceptance”.
As Ghazizadeh says “technology fundamentally changes a person’s role, making the system
performance progressively dependent on the integrity of this relationship […]. In fact, automation
will not achieve its potential if not properly adopted by users and seamlessly integrated into a new